Technology Services

Help Desk Support Available, 8 am to 5 pm, Monday - Friday.

Click here to submit a Support Ticket.

Need answers more quickly? Visit our Frequently Asked Questions page for answers to common questions.

Technology Services maintains the network, servers, computers, telephones, and most software on Drury campuses. The Technology Services Help Desk coordinates requests for service in these areas.

Help Desk service requests are entered into a ticketing system, prioritized, and assigned to a user support technician. Help Desk staff will prioritize requests by order of receipt and need.

Submit a Help Desk Request

Event requests are submitted using the Event/Equipment Request form located under the Media Center tab.
All Forms located on our website also become tickets.
Use the button below to create a ticket and check the status of an existing ticket.
- In the Username field, type drury followed by your username. (Example: druryjdoe.)
- Enter your Drury password in the next field and click Login.

Create a Help Desk Ticket

New to Drury?

Password & Login Support

Email Support

Resources

Helpful Tips

Confirmation emails are sent when a ticket is created or when it is closed. If you are having issues accessing or viewing your Drury email account, please include an alternate email address where you can be reached.
If you are experiencing an issue in a specific room, please include the building name and room number, rather than just the room number (E.g., Olin 124, rather than just ‘help desk’). If there are multiple devices in the room, please also provide a description of their location. This will help ensure the quickest possible service.