About Technology Services
Technology Services maintains and supports the following at all Drury campuses:
- Campus WiFi and wired networks (non-residential)
- All servers and network hardware
- Telephones and the Cisco network
- Application software such as MyDrury and EX
- Computers provided to staff and faculty
- Computers in labs on campus sites
Meet the Staff
Val Serafimov, Vice President of Technology Services
Val joined Technology Services in 2000 providing support and analysis for the IBM iSeries 400 midrange systems on campus as well as client support. In 2004 he implemented the MyDrury portal. He became director of the department in 2009 and played a critical role in the conversion of the Student Information System from the IBM-based Jenzabar TE to the Microsoft SQL-based Jenzabar EX. He currently oversees all operations of the department including software, hardware, project management and budget.
Teresa Castleberry, Programmer Analyst III
Teresa began programming for Drury in 1995, left to work for Jenzabar for 4 years, and returned to Drury in 2009. Her responsibilities include server and database maintenance and monitoring, job scheduling, and reporting.
Diana Serafimov, Interface and Security Software Analyst
Diana joined Technology Services in 2012. Her responsibilities include data security, business analytics and imaging as well as web support. She previously worked in the Financial Aid office as the Assistant Director of Financial Aid IT/Support providing technology support for the department.
Brandon Mattox, Systems Administrator
Brandon is responsible for managing and maintaining Drury's server infrastructure. His responsibilities also include supporting Microsoft Office 365 and Active Directory.
Jenny Himes DeField, Network Analyst
Jenny is a Drury alumna who began working in Technology Services as a student worker in 2007 and joined the staff in 2011. She currently manages the Drury network infrastructure, including the Dynamic Host Configuration Protocol and virtual private networks, as well as managing the telephone system on campus.
Rick began his career at Drury in 1993 but joined Technology Services in 2001. He oversees the planning, installation and maintenance of all Windows-based computers, projectors, and printers on Drury's satellite campuses. This includes branch campus faculty, staff, and lab computers.
Josh Brotherton, User Support Specialist
Victoria Brainerd, Help Desk Coordinator
Victoria joined the Technology Services staff in 2017 as a student worker and was promoted to Help Desk Coordinator in April 2020. She is responsible for the intake and processing of support requests and maintaining communication with customers.
Corban LaFon, A/V Technican
Kasey Kelm, A/V Technican
Kasey joined Technology Services in Fall of 2019 as an MBA technician. She provides technical support for all MBA Zoom classes and additional support for campus audio/visual needs.