About Technology Services
The Department of Technology Services maintains the network, servers, labs, and all faculty and staff computers on campus. Springfield help desk office walk-in hours are only Monday through Friday from 8am to 5pm. Our phone support number is (417) 873-7300. Phone support hours are Monday through Thursday from 8am to 5pm, Friday 8am to 5pm , Saturday hours are Noon to 4pm and Sunday hours are 1pm to 4pm. Our help desk email support contact is firstname.lastname@example.org and is constantly checked for support requests.
Technology Services exists to enable the Drury community to fully utilize technology by providing adequate and reliable infrastructure and excellent service and support.
Technology Services is a service organization committed to providing excellent technology support and infrastructure to the Drury community in support of the Drury mission.
Technology Services seeks to:
Provide timely response to the technological needs of the Drury community with excellence that meet or exceed the expectations of our “customers”.
Maintain a team of technology specialists that together, provide a broad knowledge of the technologies they support - a team that is willing to learn and adapt to the constant introduction of new technologies.
Provide a robust, reliable, and efficient infrastructure that is robust, reliable, and efficient.
Empower our “customers” by sharing with them our technical knowledge and troubleshooting skills so that they can solve many of their own problems.