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About Technology Services

Drury University > Technology Services > About Technology Services

Technology Services maintains and supports the following at all Drury campuses:

  • Campus WiFi and wired networks (non-residential)
  • All servers and network hardware
  • Telephones and the Cisco network
  • Application software such as MyDrury and EX
  • Computers provided to staff and faculty
  • Computers in labs on campus sites

 

Meet the Staff


Val Serafimov, Vice President of Technology
vserafimov@drury.edu
(417) 873-7262

Val leads Drury University’s technology strategy and operations. He oversees all aspects of IT services, including infrastructure, cybersecurity, enterprise systems, and innovation initiatives that support teaching, learning, and administrative excellence.


Jenny Himes DeField, Director of Network Services | Network & UC Engineer 
jhimes@drury.edu
(417) 873-7334

Jenny manages, designs, and implements Drury University’s network and unified communications systems. She oversees upgrades and ensures reliable connectivity and telecommunications across campus.


Diana Serafimov, Director of Applications and Systems integrations
dserafimov@drury.edu
(417) 873-7332

Diana oversees information security, business analytics, imaging, and application support. She manages all integrations and interfaces between campus applications, ensuring secure and seamless connectivity across Drury’s systems.


Teresa Castleberry, Senior Application Analyst
tcastleberry@drury.edu

Teresa supports Drury University’s student information system, reporting, and data management. She manages database backups, scheduled jobs, and SQL scripts to ensure system reliability and data integrity.


Kevin McClure, Systems Administrator
rmcclure@drury.edu
(417) 873-6900

Kevin manages Drury University’s IT infrastructure, including servers, Microsoft 365, Active Directory, and virtual desktop environments. He ensures secure and reliable systems for faculty, staff, and students through proactive monitoring, security management, and disaster recovery planning.


Austin Cassity, Technology Support Manager

acassity@drury.edu
(417) 873-7132

Austin oversees campus technology support services, ensuring classrooms, offices, and event spaces are equipped with reliable and effective technology. He coordinates support staff, manages technology deployments, and assists with technical issues to support faculty, staff, and students in their daily work.


Alex Johns, User Support Specialist II
ajohns065@drury.edu
(417) 873-3015

Alex is responsible for maintaining and managing faculty and staff computers and peripherals, including imaging, installing, troubleshooting, and reallocating devices. He assists with computer setup and maintains computer labs. Supports for printer installation, connection and troubleshooting.


Coleman Darnall, User Support Specialist
cdarnall@drury.edu
(417) 873-7131

Coleman maintains and manages faculty and staff computers and peripherals, including imaging, installation, troubleshooting, and reallocation of devices. He assists with computer setup, maintains computer labs, and provides support for printer installation, connection, and troubleshooting.


Derick English, Purchasing and Licensing Coordinator
denglish@drury.edu
(417) 873-3015

Derick manages software and hardware purchasing, billing, and software licensing for Drury University. He provides support for all projects within Technology Services to ensure smooth operations and compliance.


Rick Wallen, Remote Site Support, Branch Campuses
rwallen@drury.edu
(417) 873-7961

Rick oversees the planning, installation, and maintenance of all computers, projectors, network equipment, and printers on Drury University’s satellite campuses. His responsibilities include supporting branch campus faculty, staff, and lab computers to ensure reliable technology services.