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Mac Support

Reset the Printer Password on a Mac

When a Drury password is changed through MyDrury, the password on all network-connected Apple applications/devices needs to be changed as well. To do this, the old Keychain must be deleted and a new one created.

 

Open Finder and be sure it’s selected in the top header.

 

  

Click on Go in the top header and select Utilities.

 

 

Find Keychain Access and double click it.

 

 

Find the printer needing the password change, right click on it and select Delete (printer name).  This does not delete the printer, only the keychain.

 

 

The first time the selected printer is used, a Drury username and password will need to be provided.


Reset the Email Password on a Mac 

Whenever a Drury password is changed, it must also be changed in two email areas on a Mac.

Select Mail from the icons at the bottom of the screen then click on Mail on the top header and select Preferences.

 

  

Click on Accounts from the Preferences screen, then on Server Settings.

 

On the Server Settings screen, enter the new password in the bottom field.

 

 

The second place on a Mac where the password needs to be changed is Accounts section.

Select Mail from the icons at the bottom of the screen, click on Mail on the top header and select Accounts.

  

 

Click on Exchange to find your email address.

 

  

From the Exchange screen, click on Details.

 

 

In the Details window, enter your new password in the bottom field and click OK.  You must then quit Mail and reopen it .