Human Resources
Office: (417) 873-7434
Fax: (417) 873-6987

Staff Policy Handbook

Part VIII: Employee Conduct

816 -Telephone Usage

Staff members may be required to reimburse Drury for any charges resulting from their personal use of the telephone.

To ensure effective telephone communications, staff members should always use the approved greeting and speak in a courteous and professional manner. Please confirm information received from the caller, and hang up only after the caller has done so.

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