HelpDesk - Frequently Asked Questions

1.	When do I know which help desk to use, the TS, AC, or WS?
2.	How do I submit a work order?
3.	How do I track the status of my work order?
4.	How do I cancel a work order?
5.	Why is my work order missing from the "Results" screen?
6.	My work order was completed but I am still having the same problems?
7.	Why was my work order suspended?