Meet the Staff


 

Gary Swadley, Director of Technology Services
gary@drury.edu
417.873.7361

As director of the Technology Services department, Gary works with the administrative and academic departments on campus to help determine technology needs and finds technological solutions. He works with the eleven members of the Technology Services staff to provide technology infrastructure and support for students, faculty, and staff.


Michael Porter, Director of Networking and Client Support
mporter@drury.edu
417.873.7287

Michael Porter is responsible for maintaining the network infrastructure of Drury University. His responsibilities include Cisco firewalls, switches, wireless units, internet, and various other networking components.


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Kim Roberts , Operations Coordinator
kroberts@drury.edu
417.873.3015

As the Operations Coordinator, Kim focuses on improving processes within Technology Services. Along with other projects, manages licenses and contracts, and purchases equipment for the campus community


Rick Wallen, Branch Campus Technology Support Manager
rwallen@drury.edu

Rick oversees the planning, installation, and maintenance of all Windows based personal computers on Drury's satellite campuses. This includes branch campus faculty, staff, and lab machines.


Jenny Himes, PC Support Technician Level 3
jhimes@drury.edu

As part of the PC support team, Jenny's primary responsibilities include set up and configuration of new equipment as well as technical support for faculty, staff and student computers on the Drury campus.


Jeff Hoener, Technology Support Specialist
jhoener@drury.edu
417.873.7886

Jeff is the Technology Support Specialist for the Hammon's School of Architecture. He supports and maintains the computers, software, and peripherals in the building. He also runs the I/O, which contains large format printing, large format scanning, a laser cutter, and a render farm.


Karen Garnett, Computer Support Specialist
karengarnett@drury.edu
417.873.7611

Karen is the Computer Support Specialist for the Breech School of Business. She maintains the computers, software applications, and various hardware peripherals, as well as assists students, faculty and staff computer users with hardware and software concerns.


Albert Rauch, Help Desk Coordinator
arauch@drury.edu
417.873.7424

Albert Rauch coordinates the Technology Services help desk including phone support, walk-up support, and the Technology Services web site. He is the primary contact for the Drury telephone and voicemail systems.


Dan Watson, Systems Administrator
danwatson@drury.edu
417.873.7310

Dan Watson is responsible for installing, maintaining and upgrading servers and campus email systems. He is also responsible for ensuring the servers are backed up, and that the server data is secure from unauthorized access.


John House, Printer Support Specialist
jhouse@drury.edu
417.873.4008

John House is responsible for installing, maintaining and upgrading printers and printer services at Drury.

The Department of Technology Services maintains the network, servers, labs, and all faculty and staff PCs on campus. The office is open Monday through Friday from 8am to 5pm and the help desk is available 24/7 at (417) 873-7300.