Associate Professor of Communication
Office: Shewmaker Communication Center, Room 136
Phone: (417) 873-6917
Dr. Gilstrap teaches undergraduate courses in organizational communication, interpersonal communication theory, communication theory, and public speaking. Additionally, she teaches graduate courses in organizational communication, entrepreneurial communication, and advanced organizational research. She is currently the faculty advisor of the Speech Communication Center.
Her scholarly interests involve health communication, interpersonal communication in organizations, and emotions in organizations. Her recent research has focused on the interpersonal and organizational experiences of volunteers, nurses, and families within the hospice context. She has published book chapters, articles in Communication Reports, Communication Monographs, The Forensic, and has presented several papers at the National Communication Association and American Academy on Communication in Healthcare conferences.
B.S., Southwest Missouri State University, 1994
M.A., Speech Communication, Southwest Missouri State University, 1994
Ph.D., Interpersonal/Organizational Communication, Purdue University, 2004
Drury University faculty member since 2003
Associate Professor since 2010
Representative Research and Publications:
Gilstrap, C. M., & White, Z. W. (2013). “Like nothing else I’ve ever experienced”: Examining the metaphors of residential hospice volunteers. In M. Kramer, L. Gossett, & L. Lewis (Eds.), Communication and the volunteer experience: Exploring the organizational dynamics of volunteering in multiple contexts. New York: Peter Lang Publishing.
Gilstrap, C. M., & White, Z. W. (2012, October). Entering into home hospice nursing: Managing uncertainty with communication. Research presented at the annual meeting of the American Academy on Communication in Healthcare, Providence, RI.
Gilstrap, C. A., & Gilstrap, C. M. (2012). Ecopreneurial leaders and transformational leadership. In D. R. Gallagher (Ed.), Environmental leadership: A reference handbook. Thousand Oaks, CA: SAGE Publications.
White, Z. M., & Gilstrap, C. M. (2011, November). An examination of how hospice volunteers voice motives and role to outsiders. Presented at the annual meeting of the National Communication Association, New Orleans, LA.
White, Z. M., & Gilstrap, C. M. (2010, Fall). Walking through the front door: The top 5 worries of first- time home hospice volunteers. Everyday Compassion: A Publication of Hospice Compassus, 2, pp. 16-18.
Gilstrap, C. M., & White, Z. M. (2010, November). “Was there something else I could have done?”: An exploration of the dialectical tensions and management strategies experienced by hospice nurses. Paper presented at the annual meeting of the National Communication Association, San Francisco, CA.
Burleson, B. R., Holmstrom, A. J., & Gilstrap, C. M. (2005). Guys can’t say that to guys: Four experiments assessing the normative motivation account for deficiencies in the emotional support provided by men. Communication Monographs, 72, 468-501.